Freight Fee

Estimated Shipping Times and Fees 

Please note that Custom Made Items take around 4 weeks in production prior to dispatching.

Australia

Method	Shipping Time After Dispatch	Cost
Domestic Trackable	3-6 business days	AUD $11
Express Domestic Trackable	1-4 business days + 1 for Rural Areas	AUD $25

 

New Zealand

Method	Shipping Time After Dispatch	Cost
Domestic Trackable	3-6 business days	AUD $14
Express Domestic Trackable	1-4 business days + 1 for Rural Areas	AUD $35

 

 USA

Method	Shipping Time After Dispatch	Cost
Standard Trackable	6-10 business days	AUD $25
Expedited Trackable	3-7 business days	AUD $35

 

European Union Countries

Method	Shipping Time After Dispatch	Cost
Standard Trackable	6-10 business days	AUD $25
Express Trackable	4-8 business days	AUD $40

 

Rest of the World

Method	Shipping Time After Dispatch	Cost
Standard Trackable	5-15 business days	AUD $30
International Expedited Postal*	4-9 business days	AUD $45

 * Available for selected countries only. If this option is available for your shipping country, you will be able to choose it on your cart page.

 

Dispatch and Customs Information

• Our average dispatch time is 2-3 business days, based on demand and stock levels.
• Customised orders take up to 4-6 weeks, subject to our production times.
• Orders might ship from different warehouses, each with a tracking link and at no extra cost.
• Depending on trade agreements, your order might incur import duties or taxes when shipped from our warehouses in Australia and the USA. 

 

Product In Stock and Back Order

• Our online store is for the most part up to date. While we're usually 99.8% accurate, occasional mistakes can happen, but are resolved promptly.
• You can place back orders for specific ranges and styles. Available items in your order are promptly shipped, while back order ones are sent within 5 weeks at no additional charge.

 

Order Changes

• Changes are possible within 2 hours of placement; afterwards, dispatch preparation begins and changes cannot be guaranteed. 
• To make a change to your order, contact us via the contact us link on the website.

 

International Events and Supply Chain Delays

From time to time, international conflicts, wars, political instability, trade disruptions, or other global events may affect manufacturing, freight, shipping routes, customs processing, or supply chains.

These events are beyond the reasonable control of Planett.com and may result in delays to the production, dispatch, or delivery of orders.

By placing an order with Planett.com, you acknowledge and agree that delays caused by such events may occur and that Planett.com will not be held liable or responsible for any delay in dispatch or delivery arising from circumstances beyond our control, including but not limited to international conflicts, war, sanctions, trade restrictions, or disruptions to global logistics networks.

Planett.com will make reasonable efforts to communicate known delays and provide updates where possible; however, delivery timeframes cannot be guaranteed where such external events impact supply chains or shipping services.