Freight Fee

Current FREE Shipping Promotion

Australia FREE Shipping for orders over AUD $150
New Zealand FREE Shipping for orders over AUD $199
Rest of the World FREE Shipping for orders over USD $199

 

Estimated Shipping Times and Fees 

 

Australia

Method                                               Shipping Time After Dispatch                           Cost
 Domestic Trackable  3-6 business days  AUD $11
 Express Domestic Trackable       1-4 business days + 1 for Rural Areas  AUD $25

 

New Zealand

Method                                               Shipping Time After Dispatch                           Cost
 Domestic Trackable  3-6 business days  AUD $14
 Express Domestic Trackable       1-4 business days + 1 for Rural Areas  AUD $35

 

 USA

Method                                              Shipping Time After Dispatch                          Cost
 Standard Trackable  6-10 business days AUD $25
 Expedited Trackable     3-7 business days AUD $35

 

European Union Countries

Method                                              Shipping Time After Dispatch                          Cost
 Standard Trackable 6-10 business days AUD $25
 Express Trackable    4-8 business days AUD $40

 

Rest of the World

Method                                              Shipping Time After Dispatch                         Cost
 Standard Trackable  5-15 business days AUD $30
 International Expedited Postal*    4-9 business days AUD $45

 * Available for selected countries only. If this option is available for your shipping country, you will be able to choose it on your cart page.

 

Dispatch and Customs Information

  • Our average dispatch time is 2-3 business days, based on demand and stock levels.
  • ​Customised orders take up to 4-6 weeks, subject to our production times.
  • Orders might ship from different warehouses, each with a tracking link and at no extra cost.
  • Depending on trade agreements, your order might incur import duties or taxes when shipped from our warehouses in Australia and the USA. 

 

Product In Stock and Back Order

  • Our online store is for the most part up to date. While we're usually 99.8% accurate, occasional mistakes can happen, but are resolved promptly.
  • ​You can place back orders for specific ranges and styles. Available items in your order are promptly shipped, while back order ones are sent within 5 weeks at no additional charge.

 

Order Changes

  • Changes are possible within 2 hours of placement; afterwards, dispatch preparation begins and changes cannot be guaranteed. 
  • ​To make a change to your order, contact us via the contact us link on the website.


If you would like to know more, please don’t hesitate to contact us